Shipping Policy

A. Ship From UAE Warehouse

1. Standard Shipping

Handling Day: 1 business days, Arriving Day: 1-3 business days

Cost: Free

Country/Region:UAE

 

B. Ship From Sourcing Place

1. Standard Shipping

Handling Day:1-3 Business Days, Arriving Day: 15-35 Business Days

Cost: Free

Country/Region:Sourcing Place

Note: COD will charge for Dhs. 10 service fee.


COVID-19 | Shipping


As the world adjusts to the impact of the coronavirus (COVID-19), shipping is inevitably affected. Every country and region is facing shipping delays of various degrees. ECVV.AE team will do our best to keep you updated and informed about your order during this time as new information becomes available.

Regions heavily affected by the pandemic will be subjected to possible delays. Thank you for your understanding and we apologize for any inconvenience this may cause you.

If you have any questions or concerns about your order, please email us at service@ecvv.ae and our team will be happy to assist you, 7 days a week.

Shipping FAQ


1. When will I receive my order?


For Standard Shipping from UAE warehouse: Most items are usually shipping in 1-3 business days. For Standard Shipping from Sourcing Place: Most items are usually shipping in 15-35 business days. We do recommend allowing up to 3 weeks for your order in peak times, such as a special offer or promotion.

If your order is backordered or not shipping for two or more business days, please feel free to contact us immediately at our Support Center: +971 4 548 9019 and we will do everything we can to accommodate your request.

2. How do I track my order?

Your delivery confirmation email will contain your tracking number and order details.

3. Taxes and other charges?

Depending on the country of delivery, you may be required to pay extra tax or charges such as VAT and/or import duties.

4. About the Shipping fee?

Standard Shipping is free shipping.

Additional Charges for COD: Dhs.10.